Privacy Policy — How bd65 Protects Your Data

This Privacy Policy describes how bd65 ("we", "us", "our") collects, stores, uses, and shares personal data relating to registered players and visitors to the bd65 platform at bd65.io. It applies to all personal data processed by bd65 in connection with the provision of the bd65 website, mobile platform, account services, betting markets, casino games, payment processing, customer support, and related communications.

bd65 operates as a safe and reliable online entertainment platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We are committed to handling your personal data responsibly, transparently, and in accordance with the data protection principles described throughout this document.

This Policy uses the following defined terms:

• "Personal Data" means any information that identifies or could reasonably be used to identify you as an individual, including your name, mobile number, payment account details, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, and deletion.
• "Platform" means the bd65 website, any associated mobile-optimised pages, and any related services operated under the bd65 brand.
• "Account" means a registered player account on the bd65 Platform.

If you have questions about this Privacy Policy or the way bd65 handles your personal data, you may contact our support team at any time at [email protected].

bd65 collects the following categories of personal data from players and platform visitors. The specific data collected depends on the nature of your interaction with the Platform:

bd65 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than identity verification photographs), or health information, except where directly relevant to a responsible gaming assessment.

bd65 collects personal data through the following channels:

• Direct submission: Data you provide when registering an Account, completing KYC verification, making deposits or withdrawals, contacting customer support, or activating responsible gaming tools.
• Automated technical collection: Data collected automatically when you visit the Platform, including your IP address, device identifiers, browser information, and session activity logs gathered via server logs and first-party analytics tools.
• Payment processors: Financial transaction data received from mobile banking providers (bKash, Nagad, Rocket, Upay) and card payment networks (Visa, Mastercard) when you initiate a deposit or withdrawal.
• Identity verification partners: Data received from third-party identity verification service providers used to confirm the authenticity of KYC documents submitted during account verification.
• Game providers: Gaming activity data received from certified third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) relating to game sessions played on the bd65 Platform.
• Fraud and AML screening tools: Risk signals and screening results generated by automated fraud detection and anti-money laundering monitoring systems that analyse transaction and behavioural patterns on the Platform.

bd65 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is necessary to deliver the services you have requested by registering an Account, including account management, deposit and withdrawal processing, bet settlement, and customer support. Without this processing, bd65 cannot provide the Platform services to you.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including Know Your Customer (KYC) identity verification, Anti-Money Laundering (AML) monitoring, record-keeping requirements, and responsible gaming obligations.
• Legitimate interests: Processing necessary for bd65's legitimate business interests, including fraud prevention, platform security, service improvement, technical operations, and the detection of prohibited conduct — provided those interests are not overridden by your rights and interests.
• Consent: Where bd65 relies on your consent as the legal basis for a specific processing activity (such as sending promotional communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

bd65 uses your personal data for the following specific purposes:

• Account creation and management: Registering your Account, maintaining your account profile, processing login requests, and managing account settings including responsible gaming tool configurations.
• Payment processing: Processing deposits and withdrawals via your selected payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard), recording transaction history in BDT, and issuing withdrawal payments to your verified payment account.
• Identity verification (KYC): Verifying your identity and age (21+) in compliance with our obligations as a safe and reliable platform, using the documents and information you provide during the KYC process.
• Gaming services: Providing access to cricket betting markets (including BPL, Bangladesh Tigers matches, T20 World Cup, and IPL fixtures), live casino games, slots, and other games available through the bd65 Platform.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent account activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct described in the bd65 Terms and Conditions.
• Responsible gaming: Monitoring gaming activity for signs of problem gambling behaviour, applying responsible gaming tools where activated, and proactively contacting players where concerning patterns are identified in accordance with our duty of care obligations.
• Customer support: Responding to your queries, complaints, and support requests via live chat and email.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the design, performance, and content of the bd65 Platform.
• Legal and compliance obligations: Maintaining records required by applicable law, responding to lawful requests from competent authorities, and enforcing the bd65 Terms and Conditions.
• Marketing communications (consent-based): Sending you information about bd65 promotions, bonuses, and new game launches where you have consented to receive such communications. You may opt out at any time.

bd65 does not sell your personal data. We share personal data with third parties only in the following limited and controlled circumstances:

• Payment processors: Your payment account details and transaction data are shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or affiliated banking institutions) solely to facilitate your deposit or withdrawal request.
• Identity verification providers: Identity documents and verification data are shared with our contracted KYC and identity verification partners to confirm the authenticity of your identity and age (21+) in accordance with our platform obligations.
• Game providers: Your player account reference and gaming session data are shared with the relevant game studio (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) to enable you to participate in their games hosted on the bd65 Platform.
• Fraud and AML screening providers: Transaction data and behavioural signals may be shared with contracted fraud detection and AML monitoring service providers for the purpose of identifying and preventing financial crime.
• Technology and infrastructure providers: Personal data is processed by our cloud hosting, database, and technical infrastructure providers under binding data processing agreements that restrict how they may use your data.
• Legal and regulatory authorities: bd65 may disclose personal data to competent legal or regulatory authorities where required by law, court order, or a lawful request from a relevant authority, or where disclosure is necessary to protect the rights, property, or safety of bd65, its players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of bd65's business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection standards being maintained.

All third parties with whom bd65 shares personal data are required to process that data only for the specified purpose, to maintain adequate security standards, and to comply with applicable data protection obligations. bd65 does not permit third-party service providers to use your personal data for their own independent marketing or commercial purposes.

The bd65 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your session between pages, to detect and prevent fraud, and to analyse how players use the Platform so that we can improve it.

bd65 uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the bd65 Platform to operate. They enable core functionality including your login session, account security tokens, and in-play betting market updates. The Platform cannot function properly without these cookies, and they cannot be disabled.
• Functional cookies: These cookies remember your preferences on the Platform, such as your preferred language display, odds format, and game lobby view settings. Disabling these cookies may affect your user experience.
• Analytics cookies: bd65 uses first-party analytics tools to collect aggregated, anonymised data about how players navigate the Platform. This data is used solely to improve Platform performance and content. No individual player is identified through analytics data.
• Security and fraud-prevention cookies: These cookies assist bd65's security infrastructure in detecting unusual login patterns, suspicious session behaviour, and potential fraud indicators in real time.

bd65 does not use third-party advertising cookies, retargeting cookies, or any tracking technology that shares your browsing behaviour with external advertising networks or social media platforms.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent the bd65 Platform from functioning correctly, and you may be unable to log in or place wagers.

bd65 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable legal or regulatory obligation. The following retention periods apply as a general guide:

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual. Data that has been anonymised may be retained indefinitely for aggregated statistical and analytical purposes.

bd65 maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bd65 Platform, including login pages, deposit screens, and withdrawal requests.
• AES-256 encryption for all personal data stored in bd65's databases, ensuring that data remains protected even in the event of unauthorised database access.
• Strict role-based access controls that limit access to personal data to only those bd65 staff members and contractors who require it for their specific operational function.
• Multi-factor authentication requirements for all bd65 staff accessing systems that contain player personal data.
• Regular internal and external security assessments, penetration testing, and vulnerability scanning to identify and remediate potential weaknesses in the Platform's security posture.
• A documented data breach response procedure that includes notification protocols, containment measures, and player communication procedures in the event that a security incident affecting personal data is identified.

While bd65 takes all reasonable steps to protect your personal data, no internet-based system can guarantee absolute security. You are also responsible for maintaining the security of your own Account credentials. If you believe your Account has been compromised, please contact [email protected] immediately.

As a registered bd65 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the bd65 support team at [email protected] with a clear description of your request and your Account username for verification purposes.

• Right of access: You may request a copy of the personal data bd65 holds about you. bd65 will provide this information within 30 days of receiving a verified request.
• Right to rectification: If any personal data bd65 holds about you is inaccurate or incomplete, you may request that it be corrected. Contact [email protected] or update your Account details directly where the Platform permits.
• Right to erasure: In certain circumstances — such as where your data is no longer necessary for the purpose for which it was collected and no legal retention obligation applies — you may request that bd65 delete your personal data. Note that erasure requests cannot be fulfilled where retention is required by law or for legitimate dispute resolution purposes.
• Right to restrict processing: You may request that bd65 restrict the processing of your personal data in certain circumstances, such as while an accuracy dispute is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you may request that bd65 provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where bd65 relies on your consent as the legal basis for processing (such as marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal does not affect the lawfulness of prior processing.
• Right to object to marketing: You may opt out of receiving promotional communications from bd65 at any time by contacting our support team. Opting out of marketing will not affect your ability to use the Platform or receive transactional Account notifications.

bd65 will not charge a fee for processing reasonable data rights requests. However, bd65 reserves the right to charge a reasonable administrative fee or decline to act on requests that are manifestly unfounded or excessive. bd65 may also request additional identity verification before processing a data rights request to ensure that the request is made by the Account holder.

bd65 is an adult gambling platform and registration is strictly prohibited for individuals under the age of 21. bd65 employs age verification as part of its KYC process to confirm that all registered players meet the minimum age requirement.

If bd65 discovers that personal data has been collected from an individual who did not meet the minimum age requirement at the time of registration, bd65 will immediately close the associated Account, void any pending wagers, return any remaining real-money balance to the deposited payment method where possible, and securely delete all personal data associated with that Account.

Parents and guardians who are concerned that a minor may have accessed or registered on the bd65 Platform are encouraged to contact our support team at [email protected], or to use parental control software to restrict access to online gambling platforms.

The bd65 Platform may contain references to third-party game providers and payment partners. While bd65 takes reasonable steps to work only with reputable third parties, bd65 has no control over and accepts no responsibility for the privacy practices or content of any third-party services, websites, or platforms.

This Privacy Policy applies solely to personal data collected and processed by bd65 in connection with the bd65 Platform. If you interact with a third-party service connected to or referenced by the bd65 Platform, you should review that third party's own privacy policy to understand how your data is handled by them.

bd65 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, the services we offer, or applicable legal requirements. When material changes are made, bd65 will notify registered players via their registered mobile number or via an in-platform notification displayed on next login.

The effective date of the current version of this Privacy Policy is displayed at the top of this page and in the footer of this section. It is your responsibility to review this Policy periodically. Continued use of the bd65 Platform following publication of an updated version of this Policy constitutes your acceptance of the updated terms.

Last reviewed and updated: 1 January 2026.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd65 processes your personal data, please contact the bd65 support team using the details below. All privacy-related enquiries are handled by our dedicated support operations team and will receive a response within two business days.

• Email: [email protected]
• Live Chat: Available 24/7 via the bd65 Platform
• WhatsApp: +880 1700 000000
• Service Area: Serving players across Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar)

When contacting bd65 regarding a data privacy matter, please include your Account username and a clear description of your request or concern so that we can locate your records and respond accurately. Please do not include your full password or OTP in any communication.

For questions regarding these terms, contact [email protected]. Effective date: 1 January 2026.